If you already have car insurance, contact your company first, as they can cover you (as with traditional agencies) depending on your level of insurance. If you purchase insurance through Turo, you should consider five different levels of insurance, but you are covered by your rent with basic liability insurance through Liberty Mutual for up to $750,000 and it starts at just under $20 per day. Turo works to connect local vehicle owners with people who want to rent a car in their area. The company makes money by taking 15-40% of the total rental price, depending on the coverage plan the vehicle owner buys when they become a host. Please do not use this company. This is a scam. I traveled to Hawaii and rented a truck and paid for my reservation in advance. An hour before I landed, the host wrote to me “the car is broken”. I called the host and he told me I needed new tires and had to cancel the reservation and find a new truck. I tried to find another truck but none were available.

Turo offered me to rent the same truck, but for $4,500. it was $3,100 more than I had accepted and paid. They offered to take 20% off the new amount, but still $2,200.00 more than the agreed amount. The company knew there were no more trucks and demolished me, ruining my vacation. Swindler! I would never recommend this carpool. I use them as a customer and my car has been returned damaged. When I tried to get my car repaired, they didn`t want to fix it and they minimized the repair on my luxury vehicle. I took them to court and they sent a small claims lawyer and he lied and said he was not a lawyer. It`s a very shady company. If you have a luxury vehicle, do not rent your car with them. UMMM is NOT cost saving.

We all receive exorbitant prices this year for renting cars, whether it`s Hertz or Turo. I want to rent a car in Anchorage, AK in August and they quote me $395 a day with Hertz (for a “special manager” – I can`t even make them guarantee that the car will be big enough for my family (!). Hertz is the ONLY company that makes me an offer. Everyone else says they are exhausted. Turo costs between $200 and $400 per day. However, I hesitate to rent with Turo as they want all the money in advance, and I am worried after reading all the negative comments above. Brief disclaimer: I use TURO a few times a year to check cars for the AvtoWow YouTube channel and in some cases I rent cars for special occasions. TURO is by no means a perfect company, they certainly have problems that they NEED to improve. Like many fast-growing businesses, they may forget about customer service and their solution skills can become rusty. The company has two sides to its operations. There is the host and the tenant.

In between, you have Turo`s customer service, which mediates questions, concerns, and issues that arise. You can purchase coverage through Turo, and the company has several pages of resources to help you understand your personal liability and the plans it contains. It should be noted that Turo`s protection plans offer liability insurance (i.e., cover damage to another person or their property), whereas credit cards generally do not. If someone destroys your car, you can solve the problem with the renter`s insurance company. The other option is to go through Turo and use their insurance coverage on YOUR site and on the TENANT`s side. However, driven by my desire to escape and the refusal to pay “the man” (Avis) so much money, I looked for alternatives and came across the car-sharing company Turo. Similar to Airbnb, but for cars, owners provide their vehicles for rent. They create profiles for their cars, set the price and mileage limit, and potential car rental companies (“guests”) can search by location and filter by price, rating, car type, etc. and rent directly from landlords (Turo calls them “hosts,” just like on Airbnb).

The profile of Turo`s Better Business Bureau is not as positive: the company has an “F” rating and 2.76/5 stars out of 347 customer reviews. Many complaints mention damage caused by the renter to vehicles, cancellation problems and late return costs. Fortunately, Turo is active on BBB and, at the time of writing, has handled 241 complaints in the past 12 months. If you`re trying Turo and have a problem, filing a complaint with BBB could be a great way to resolve the issue. As a tenant, you can first visit the company`s website or download the app for iPhone or Android. From there, you can search by destination or vehicle brand. As we approached our trip, we saw horror stories of hosts cancelling and later seeing cars advertised on social media cost more. I didn`t worry too much as our first host was in regular contact with us with updated Covid information. The second host was an LLC and seemed to be a reputable company with several cars all having multiple trips. Even if you`re not the adventurous type, Turo offers a level of comfort you don`t get from any of the big owners, and that makes all the difference.

As long as you follow the rules, you won`t have a bad experience. Turo is by no means a sketching company. What might discourage some users is that there is no damage coverage unless you pay for Turo`s protection plans. Your personal car insurance probably won`t cover you if you drive a Turo car, nor will your full credit card insurance. Of course, to be sure of the details of your specific policy, call your insurer or credit card company to make sure you understand what`s covered and what`s not. However, we are in bad times (it`s a carpocalypse, remember?). If you balance this risk with the amount you want to pay, you can try Turo the next time you need to rent a car. While using Turo as a more affordable car rental option is certainly a good use right now, the real fun starts in the $150 to $200 range. While this price would likely earn you a Buick shelf “or similar” at a standard owner on time without shortage, you can land a Tesla Model 3 on Turo at a similar price. I`m not a snob, but given the choice and level of service (pick up at your door), the choice seems like a breeze.

No, Turo is NOT a scam. They are legitimate. They are the intermediary of both parties and agree to rent land at a predetermined price. When problems are resolved immediately and correctly, there are usually few, if any, problems. According to the company`s website, Turo is the largest peer-to-peer car-sharing marketplace in the world. It works in the same way as an Airbnb for cars. Vehicle owners can host Turo and make their vehicles available for rent. Whether you`re out of town, your current car is out of service, or looking for an extended test drive with a specific vehicle, Turo can be a cost-effective option.

The benefits of using Turo are numerous. You can choose exactly the car you`re driving instead of just choosing the class (Economy, Intermediate, Full-Size, etc.), so if you want to drive certain types of cars, you can search for those specific brands. Or, if it`s within your budget, you can rent a Tesla or a Ferrari or even a Rolls Royce – cars you might otherwise never be able to drive. The company even has a “Wedding Getaway Cars” section where you can find luxury cars to make a big entrance or exit from your big day. In our case, this meant choosing a fuel-efficient Toyota Prius, a car we`d both driven before and knew well, and that worked perfectly to get us from point A to point B and vice versa. .