Addendum for use with 2020 print versions of the 2021 Guide: Yes. SVVP validation does not apply to SPLA providers. Support for SPLA customers is provided as part of the AWS SPLA agreement. AWS is committed to helping customers run Microsoft workloads on AWS. The California Public Utilities Commission (CPUC) presents the California Solar Consumer Protection Guide. The CPUC recommends that solar energy providers publish this guide when they first contact potential customers. No. Customers can get help running Microsoft workloads on AWS from AWS and Microsoft under customer support agreements with AWS or Microsoft without having to rebuild their environment with other technologies. In the very rare cases where a problem could not be duplicated, AWS worked with the customer to recreate the problem in a Microsoft-validated environment.

Does the extended support agreement between AWS and Microsoft cover support issues related to my applications running on Windows Server or Windows Desktop? Issues with Microsoft products included in the purchase of an AWS service (for example. B, Windows Server, or SQL Server with Amazon EC2, Amazon RDS, Amazon Elastic Container Service, or Amazon Workspaces) are covered by a customer`s AWS Support agreement. For software not purchased through AWS, AWS Support can help you identify and resolve issues with AWS services and, with your permission, work with Microsoft if necessary to resolve the AWS services issue. There are several factors to consider when licensing passive failover for SQL Server. The following information applies only to SQL Server licenses and not to Windows Server licenses. In any case, you must obtain a Windows Server license. For more information about sql and failover server scenarios, see this Microsoft SQL Server Licensing Guide. AWS is a member of the Microsoft Partner Network, authorized to sell Microsoft software under the Service Provider License Agreement (SPLA), and a Microsoft Gold Certified Hosting Partner. AWS is an authorized Microsoft License Mobility Partner and has an active Premier Support Agreement with Microsoft. For customers who purchased AWS Support at the enterprise or enterprise level, AWS Support can work directly with Microsoft Support engineers to resolve issues with customers running Microsoft Windows Server, SQL Server, or Windows Desktop (through Amazon Workspaces) on AWS.

With this extended support agreement, AWS can work directly with Microsoft to create the best possible support experience. If necessary, AWS Support can escalate issues directly to Microsoft and work with dedicated Microsoft support engineers to ensure issues are resolved and resolved. Does the extended support agreement between AWS and Microsoft cover support issues related to my applications running on Windows Server or Windows Desktop? What is the Amazon-Microsoft Extended Support Agreement and how can I benefit from it? Use of Microsoft software is subject to Microsoft`s Terms of Service. You are responsible for compliance with Microsoft licenses. This document is only a guide to your convenience and you do not have the right to rely on its descriptions and does not constitute legal advice. If you have any questions about your licenses or rights to Microsoft software, please contact your legal team, Microsoft, or Microsoft reseller. This page is up-to-date with the latest Microsoft Product Terms of Use. AWS does not need to be SVVP validated for customers to fully support running Microsoft workloads on AWS. Microsoft states: “SVVP does not apply to vendors that host Windows Server or other Microsoft products through the Microsoft Service Provider Licensing Agreement (SPLA). Support to SPLA clients is provided by the SPLA host under the SPLA agreement. (see www.windowsservercatalog.com/svvp.aspx).

Audio recording of the guide available toll-free by phone at: 855-955-1535 Does the AWS-Microsoft Extended Support Agreement replace my Microsoft Support Agreement? If you are using Dedicated Hosts, EC2 provides you with the number of physical cores installed on the Dedicated Host. You can use this information to calculate the number of SQL Server licenses that you need to import. For more information, see the Microsoft documentation, for example: in the Licensing Guide for SQL Server 2019 (see here). Are there any regional restrictions on accessing Extended Support agreement benefits with Microsoft? Does the AWS-Microsoft Extended Support Agreement replace my Microsoft Support Agreement? No, this extended support offering does not replace a direct Microsoft support agreement. This service provides assurance that issues that may occur between an AWS service and a Microsoft product (. B for example, Windows Server, SQL Server or Windows) will be reviewed and resolved with the help of both companies. However, customers may experience other issues with their Microsoft applications that are separate from their AWS services, and in this case, customers must work directly through their Microsoft support relationship. Can I upgrade my Windows Server instance to Windows Server 2019?.

. . . . . For Nano Server, Get Instance Screenshot and System Log views are supported, but since Nano Server is headless, Connect Via RDP is not. Instead, users can manage a running Nano Server instance through PowerShell remoting, PowerShell CIM sessions through WinRM, or through Windows Remote Management. . The VM Import/Export service is available at no additional cost beyond the standard usage fee for Amazon EC2 and Amazon S3. Hyperscale: Refers to the installations and deployment required in distributed computing environments to efficiently scale from a few servers to thousands of servers. Hyperscale computing is typically used in environments such as big data and cloud computing.

Note that when you introduce your existing Windows Server licenses, you cannot use Windows Server AMIs that you purchase from AWS through license-based instances. You must bring your own licenses with your own software support. .